PRIVACY POLICY

Last updated: October 07, 2024

This privacy notice for Just Peachy Cleaning Professionals ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@justpeachycleaningprofessionals.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. [Learn more about personal information you disclose to us.]
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. [Learn more about how we process your information.]
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. [Learn more about when and with whom we share your personal information.]
  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. [Learn more about how we keep your information safe.]
  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. [Learn more about your privacy rights.]
  • How do you exercise your rights? The easiest way to exercise your rights is by visiting info@justpeachycleaningprofessionals.com or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
  • Want to learn more about what we do with any information we collect? Review the privacy notice in full.
1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

  • Names
  • Phone numbers (used for SMS communications where applicable)
  • Email addresses
  • Mailing addresses
  • Billing addresses
  • Contact preferences

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you (including through SMS), for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user: We may process your information to provide you with requested services, including appointment reminders, updates, and other communications via SMS (Text Messaging), email, or other means.
  • To send SMS-based communications: We may use your phone number to send SMS messages related to appointments, service updates, feedback requests, promotional offers, and other service-related communications in compliance with A2P 10DLC requirements. You may opt out of SMS marketing messages at any time by following the instructions provided in the SMS or by contacting us directly.
  • To ensure compliance with SMS and marketing regulations: We use approved A2P 10DLC messaging protocols to ensure that our SMS communications adhere to legal requirements and industry standards, protecting your privacy and ensuring a positive experience.
  • To respond to user inquiries/offer support to users: We may process your information to respond to your inquiries and solve any potential issues with requested services.
  • To request feedback: We may process your information when necessary to request feedback about our Services and your experience with us.
  • To comply with legal requirements: We may process your information to comply with legal obligations, respond to lawful requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with specific third parties.

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. This may include SMS service providers who manage our text messaging system in compliance with A2P 10DLC regulations.

4. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws, including A2P 10DLC requirements.

We may update this privacy notice to reflect changes in our practices or regulatory requirements related to SMS and other communications. Any updates will be indicated by an updated "Revised" date. We encourage you to review this privacy notice frequently to stay informed about how we protect your information.

If you have questions or comments about this notice, you may email us at info@justpeachycleaningprofessionals.com.

This updated privacy policy ensures transparency about SMS communication and compliance with A2P 10DLC requirements, safeguarding user rights and meeting industry standards.

Terms and Conditions

1. Introduction

Welcome to Just Peachy Cleaning Professionals. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Services Provided

We offer a range of cleaning services, including but not limited to:

  • Residential Maintenance Cleaning
  • Deep Cleaning
  • Move In/Out Cleaning
  • Construction Cleaning
  • Commercial Maintenance Cleaning
  • Commercial Deep Cleaning

Detailed descriptions of our services can be found on our website.

3. Booking and Scheduling

  • Estimates: Clients can request a quote through our website or by contacting us directly. By clicking on "GET A QUOTE!" you agree to our Terms of Service. citeturn0search0
  • Scheduling: Once an estimate is accepted, we will schedule the service at a mutually agreed-upon time.
  • Cancellations: If you wish to cancel or reschedule a cleaning appointment, at least 48 business hours' notice (excluding weekends and public holidays) is required. If a cleaning appointment is canceled less than 48 hours in advance, or if the cleaner is unable to enter the house, a cancellation fee of 50% of that cleaning's cost will be charged.

4. Payment Terms

  • Rates: Our rates are competitive and reflect the quality of service provided. Specific pricing details will be provided in your estimate.
  • Payment: Payment is due on the day of service by check or card.
  • Late Payments: Interest may be applied to any overdue accounts at a rate of 8.5%.

5. Client Responsibilities

  • Access: Ensure that our team has unencumbered and unobstructed access to the areas requiring service.
  • Safety: Inform us of any hazards, slippery surfaces, risks, or dangers at the premises.
  • Valuables: Secure or remove any fragile, delicate, breakable, or valuable items prior to the commencement of the service.

6. Liability

  • Damages: We are not responsible for not completing or providing the service as a result of a breach of a warranty by the client (including a failure by the client to provide proper materials, cleaning equipment, utility services, a safe working environment, or unencumbered access to the premises).
  • Limitations: Except to the extent provided in this clause, Just Peachy Cleaning Professionals has no liability (including liability in negligence) to any person for any loss or damage, consequential or otherwise, suffered or incurred by that person in relation to the products or services provided by Just Peachy Cleaning Professionals.

7. Privacy

We are committed to protecting your privacy. Our practices regarding your personal information are outlined in our Privacy Policy.

8. Modifications

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state in which our services are provided.

10. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@justpeachycleaningprofessionals.com.

By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.